Shipping Policy
An empire should arrive without complication. Free express shipping the world over, duties handled at checkout, dispatched swiftly and tracked to your door.
Free Express, Worldwide
Express shipping is complimentary, worldwide — there is no minimum and no surprise at the door. We dispatch your order within 1–6 business days, and most orders are delivered within 3–6 business days of leaving us.
- Free express, worldwide. Tracked door-to-door delivery on every order, with no minimum spend.
- Duties & taxes included. Settled at checkout for the destinations we serve; a few countries may apply local charges on delivery.
- Dispatch in 1–6 business days, with tracking sent the moment your dress departs.
- Delivery in 3–6 business days, depending on destination.
Processing & Dispatch
Orders are prepared and dispatched within 1–6 business days. Orders placed on weekends or public holidays begin processing on the next business day. You will receive a confirmation with full tracking as soon as your parcel is collected by the carrier.
Tracking & Delivery
Every order is fully tracked to your door. Estimated transit times are a guide; occasional delays with carriers or customs are beyond our control, though we will always help you follow a parcel. Please ensure your delivery address is complete and correct, as we cannot be responsible for orders sent to an address entered incorrectly.
Customs & Duties
For the destinations we serve, duties and taxes are settled at checkout, so most orders arrive with nothing further to pay. Some countries fall outside prepaid-duty coverage and may apply local charges on delivery — any applicable duties are shown at checkout before you pay.
